SERVICES
At Microsan Corporation our commitment to customer service is our number one priority, and has been the benchmark of our success and growth over the years. With the majority our employees comprising our customer service and implementation staff, we have continued our commitment of reinvesting in the support infrastructure of our company. This business philosophy has enabled us to evolve into the company we are today, and will continue to serve our customers well in the future.
All service and support personnel undergo a rigorous training regimen in order to provide our customers the highest level of assistance possible. Technical Field Services are available 7 days a week.
Our support staff is reinforced by substantial investments in training on new technologies, innovations, trends and manufacturer updates. Each new database is designed and customized for each client after completing a survey, and analyzing his business requirements. Our emphasis and goal is to produce the greatest return-on-investment possible for each client with each system installation.
Among the services offered are:
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Management & Staff Training
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Live Implementation Coverage
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Customized Program and Feature Design
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Software Upgrades & Enhancements
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Customized Crystal Reporting
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3rd Party Systems Integration
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Hardware & Software Support
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Enterprise Management Solutions
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Credit Card Processing Support